Effective Date: July 17, 2026
Semitas La Mera Yema LLC (“Semitas La Mera Yema,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, place an order, contact us, use our online store, or use our mobile app.
This policy applies to our website, online store, mobile app, checkout pages, customer communications, and related services.
Information We Collect
We may collect the following information:
- Name, email address, phone number, billing address, and shipping address
- Order details, product selections, pickup or shipping preferences, and customer notes
- Account login information if you create or use a customer account
- Payment-related information processed securely by our payment providers
- Messages, support requests, reviews, photos, or information you send us
- Device, browser, app, IP address, cookie, and usage information
- Delivery, pickup, and shipping information needed to complete your order
We do not store full credit card numbers on our own systems. Payments are processed through secure third-party payment providers such as Stripe and WooCommerce payment integrations.
How We Use Information
We use customer information to:
- Process, prepare, confirm, and deliver orders
- Arrange local pickup, shipping, delivery, refunds, replacements, or customer support
- Send order confirmations, shipping updates, pickup notifications, and service messages
- Respond to questions, requests, reviews, and support issues
- Improve our website, app, products, checkout, and customer experience
- Prevent fraud, protect our business, and maintain security
- Comply with tax, accounting, legal, and regulatory obligations
- Send marketing messages only where permitted by law or with your consent
Website, App, Cookies, and Store Technology
Our website and app may use cookies, cart/session tools, and similar technologies to remember cart items, support checkout, keep the store working correctly, improve performance, and understand how customers use our services.
Our mobile app connects to our WooCommerce online store and may open secure website pages for checkout, account access, product reviews, or other store functions.
Analytics, Advertising, and Meta Pixel
We may use Meta Pixel and similar analytics or advertising tools on our website to understand website and app traffic, measure conversions, improve marketing, and show relevant promotions. These tools may collect or receive information such as page views, product views, cart actions, purchases, device and browser information, IP address, approximate location, and other usage data.
Meta and similar third-party services may use this information according to their own privacy policies. You may be able to manage cookie, advertising, and tracking preferences through your browser, device settings, or the privacy tools provided by those third-party services.
Payments
Payments are handled by third-party payment processors such as Stripe and WooCommerce-related payment services. These providers may collect and process payment details, billing information, fraud-prevention information, and transaction data according to their own privacy and security practices.
Shipping, Pickup, and Delivery
To complete orders, we may share necessary customer and order information with shipping carriers, delivery providers, payment processors, website service providers, and customer support tools. This may include your name, address, phone number, email, order details, and delivery instructions.
Text Messages, Calls, Email, and App Notifications
We may contact you by phone, text message, email, or app notification for order-related reasons, including pickup confirmation, delivery issues, shipping updates, customer support, or problems with an order.
Marketing messages will only be sent where permitted by law or with your consent. You may opt out of marketing communications at any time.
When We Share Information
We may share information with:
- Payment processors
- Shipping carriers and delivery providers
- Website, app, hosting, security, and email service providers
- Customer support and communication providers
- Analytics or performance tools
- Legal, tax, accounting, or compliance professionals when needed
- Government or legal authorities if required by law
We do not sell personal information for money.
Data Retention
We keep customer and order information for as long as reasonably necessary to provide services, manage orders, resolve issues, comply with legal obligations, maintain business records, prevent fraud, and enforce our policies.
Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no website, app, payment system, or internet transmission is completely secure.
Children’s Privacy
Our website, store, and app are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Your Privacy Choices
You may contact us to request access, correction, or deletion of your personal information, subject to legal, tax, fraud-prevention, and business record requirements.
You may also unsubscribe from marketing emails or opt out of marketing text messages where available.
California Privacy Notice
If you are a California resident, you may have rights to request access to, correction of, or deletion of certain personal information. You may also have the right to know what categories of personal information we collect, use, and disclose.
We do not sell personal information for money. If we use advertising or analytics tools that may be considered “sharing” under California privacy law, you may contact us to request more information or opt out where applicable.
Third-Party Links
Our website and app may link to third-party websites or services, including payment processors, social media platforms, shipping providers, and external websites. We are not responsible for the privacy practices of those third parties.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
Contact Us
If you have questions about this Privacy Policy or your personal information, contact us:
Semitas La Mera Yema LLC
Miami, Florida
Website: https://semitaslamerayema.com
Email: sales@semitaslamerayema.com
Phone: (645) 235-3696
IG: https://instagram.com/semitaslamerayema